Privacy Policy
How we collect, use, and protect information through isinterstellar.com and our brokerage services. Aligned with the Colorado Privacy Act.
Interstellar I.S. LLC ("Interstellar I.S.," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information collected through our website at isinterstellar.com (the "Site") and through related services we provide.
1. Information We Collect
1.1 Information You Provide Directly
We collect information you voluntarily provide when you:
- Complete a contact form, schedule a consultation, or request information
- Engage with our chat assistant ("Atlas") on the Site
- Communicate with us via email, phone, or other channels
- Provide information during a discovery call or engagement
This information may include your name, business name, email address, phone number, business size, industry, and information about your current technology infrastructure or procurement needs.
1.2 Information Collected Automatically
When you visit the Site, we (and our service providers) may automatically collect:
- Device and browser information (browser type, operating system, device type)
- Usage information (pages viewed, time on site, referrer URL, navigation patterns)
- IP address and approximate geographic location
- Cookies and similar tracking technologies (see Section 5)
1.3 Information from Third Parties
We may receive information about you from third-party suppliers, master agencies, or business partners in the course of providing services. We may also receive information from publicly available business databases.
2. How We Use Information
We use the information we collect to:
- Provide, operate, and improve our brokerage and advisory services
- Respond to your inquiries and communicate with you
- Source quotes and proposals from suppliers in our portfolio
- Manage and improve the Site and Atlas chat assistant
- Comply with legal obligations and enforce our agreements
- Protect our rights, property, and safety, and that of our users and others
3. How We Share Information
3.1 With Suppliers and Master Agencies
To deliver our brokerage services, we share necessary information with suppliers and master agencies (including Sandler Partners and Telarus) for the purpose of obtaining quotes, processing orders, and supporting your engagement. We share only what is reasonably necessary and require these parties to handle information in accordance with applicable law and contractual confidentiality obligations.
3.2 With Service Providers
We share information with service providers who perform services on our behalf, including hosting, analytics, customer relationship management, communications, and security providers.
3.3 For Legal Reasons
We may disclose information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety.
3.4 Business Transfers
If Interstellar I.S. is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.
3.5 We Do Not Sell Personal Information
We do not sell personal information for monetary consideration. We do not engage in "targeted advertising" or "profiling in furtherance of decisions that produce legal or similarly significant effects" as those terms are defined under the Colorado Privacy Act.
4. Your Rights Under Colorado Law
If you are a Colorado resident, the Colorado Privacy Act gives you certain rights regarding your personal data, including the right to:
- Access: request confirmation of whether we process your personal data and access to that data
- Correct: request correction of inaccuracies in your personal data
- Delete: request deletion of your personal data, subject to applicable exceptions
- Portability: request a copy of your personal data in a portable format
- Opt out: opt out of the sale of personal data, targeted advertising, and profiling for legally significant decisions (we do not engage in any of these activities)
To exercise these rights, contact us at admin@isinterstellar.com. We will respond within the time periods required by applicable law.
5. Cookies and Tracking
The Site uses cookies and similar technologies to operate, analyze usage, and improve performance. You may control cookies through your browser settings. Disabling cookies may affect Site functionality.
6. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is fully secure, and we cannot guarantee absolute security.
7. Retention
We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the nature of the information and the purpose for which it was collected.
8. Children's Privacy
The Site is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised "Last updated" date.
10. Contact Us
For privacy-related inquiries:
Interstellar I.S. LLC
11150 E Mississippi Ave, STE 300
Aurora, CO 80012
Phone: (720) 735-8800
Email: admin@isinterstellar.com